Whether you’re going on a business trip or traveling for pleasure, knowing some useful travel phrases in English can help you communicate to people who may be able to help you on your journey. Here are some phrases and situations that may arise while you're at the airport.

Today's Sentences

01

Where can I exchange currency?

Situation 1

Hello, I want to change money.

Have you just arrived?
Are you asking, where you can exchange currency?

Yes.

The counters are located on this floor by the exit doors on your left.

Situation 2

Excuse me, where can I exchange money?

The currency counters are located on the first floor.

Is it far from here?

You’ll need to take the elevators down.
The counters are by the exit doors.

02

How much extra do I have to pay?

Situation 1

Please put your bags on the scale.

I have two bags to check in.

I’m afraid one of your bags exceeds the weight limit.

How much extra do I have to pay?

Situation 2

It looks like both your bags are overweight.

How much extra do I have to pay?

It will be 50 dollars per bag.

Ok. I’ll pay by credit card please.

03

When should I arrive at the gate?

Situation 1

I’d like to look around the duty-free shops.

Okay, when does your flight leave?

In 2 hours.
When should I arrive at the gate?

You should be at the gates at the time printed on your ticket.

Situation 2

When should I arrive at the gate?

May I see your boarding pass please?

Sure.

It says that the gates open at 4pm.
So please arrive around that time.

04

I think there’s a problem with my ticket, where can I go?

Situation 1

I think there’s a problem with my ticket, where can I go?

Which airline are you flying with?

USA Airlines.

You’ll need to go back to USA Airlines counters to get your ticket reprinted.

Situation 2

I think there’s a problem with my ticket, where can I go?

I see that your ticket is damaged where they check the code.

Is it possible to get another one printed?

Absolutely! I can definitely help you with that.

05

I lost my boarding pass, where can I go to get a new one?

Situation 1

I lost my boarding pass, where can I go to get a new one?

What airline are you flying with today?

USA Airlines.

If you show me your passport, I can help you print your ticket at the kiosk.

Situation 2

I lost my boarding pass, where can I go to get a new one?

You’ll need to go back to the airline counters to get a new one.

The counters are located on the second floor right by the escalators.
I’m running late and I need to board soon.
Is there a faster way?

Let me go with you to see if I can get you through the express line.

Writer's Note

What kinds of situations have you been through during your travels? Has anything funny or upsetting happened to you at the airport? Have you ever lost anything or seen an emergency take place? Let us know what your experiences have been! Hope you are

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