Whether you’re going on a business trip or traveling for pleasure, knowing some useful travel phrases in English can help you communicate to people who may be able to help you on your journey. Here are some phrases and situations that may arise while you're at the airport.

Today's Sentences

01

Is there a smoking area in the airport?

Situation 1

Excuse me, is there a smoking area in the airport?

Yes, you can find smoking booths outside in front of the entrance and exit doors.

Great, thank you.

Glad to help.

Situation 2

Excuse me, you’re not allowed to smoke here.

Sorry.
Is there a smoking area in the airport?

There are designated smoking areas outside the airport in front of the entrances.

Ok thanks for letting me know.

02

The airline lost my luggage, what can I do?

Situation 1

The airline lost my luggage, what can I do?

What was your final flight?

I was on USA Airlines.

Go to the USA Airlines baggage desk on the first floor.
They can help you with finding your luggage.

Situation 2

The airline lost my luggage, what can I do?

Sometimes luggage that hasn’t been claimed is taken off the conveyer and left aside.

I’ll check around the baggage carousel again.

If you’re unable to find them, visit the baggage desk of the airline you were flying with.

03

I can’t find my departure gate, could you help me?

Situation 1

I can’t find my departure gate, could you help me?

Sure.
May I see your boarding pass?

Here it is.

You need to turn left here and your gate should be at the end.

Situation 2

I can’t find my departure gate, could you help me?

Sure.
Are you flying with USA Airlines?

Yes, I am.

It looks like your gate is C14 which is on the other side of this building.

04

Are there any public charging stations for my phone?

Situation 1

Do you need help?

Yes, are there any public charging stations for my phone?

We have charging tables and stations all around the airport.
They’re usually located near each departure gate.

Great, thank you.

Situation 2

Are there any public charging stations for my phone?

Yes, there are some at the waiting lounges by your gate.

Really? I’ll take a look.
Thank you!

No problem.

05

I’d like to confirm if my flight has been cancelled or delayed.

Situation 1

I’d like to confirm if my flight has been cancelled or delayed.

What’s your flight number?

It’s UA 780.

It looks like it’s delayed another 45 minutes.

Situation 2

I’d like to confirm if my flight’s been cancelled or delayed.

May I see your boarding pass please?

Sure.
Last time I checked, my flight was delayed.

You’re right, it was delayed.
But due to weather conditions, your flight has been cancelled.

Let down

Let down

To "let down" means to disappoint someone by failing to meet expectations. It can also mean to lower something physically or to release air or loosen something.
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Didn't she

Didn't she

Using "Didn't she" is a way of repeating what you've just heard, generally in order to get more details from the other person. It's a good way to make sure…
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Let me know

Let me know

A polite and professional way of asking to be informed.
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