Наконец-то! Мы прибыли в гостиницу. Как много времени и сил было потрачено в аэропорту на пути туда и обратно. Вот несколько диалогов, которые могут возникнуть, когда вы приедете и начнете регистрацию. Давайте начнем!
Today's Sentences
- I’m here to check-in.
- Is it possible to switch rooms?
- There’s a problem with our room.
- Could you recommend a restaurant nearby?
- I’d like to request a few more towels, please.
01
I’m here to check-in.
Situation 1
Hello, I’m here to check-in.
Welcome.
May I have your name or booking confirmation number?
Могу я узнать ваше имя или номер подтверждения бронирования?
The reservation was made under Thompson.
And the confirmation number is H7785432.
И номер подтверждения H7785432.
Perfect.
Let me get your room set up here.
Позвольте мне подготовить вашу комнату.
Situation 2
Welcome to Hotel Pavilion.
I’m here to check-in.
May I ask what name the reservation is under?
It’s under Andrews.
I’m a little early for check-in.
Я немного рано для регистрации.
02
Is it possible to switch rooms?
Situation 1
Is it possible to switch rooms?
Is there a problem with your room, sir?
No, the room is fine.
I was wondering if there were any extra rooms available to upgrade to.
Я хотел узнать, есть ли дополнительные номера для улучшения.
Give me one second so I can check.
Situation 2
Is it possible to switch rooms?
The room you currently have now has two twin beds.
The rooms you’d like to upgrade to have one single king.
Комнаты, на которые вы хотите перейти, имеют одну большую двуспальную кровать.
That’s fine.
Okay, I can get you into a suite room on the top floor but just for tonight.
03
There’s a problem with our room.
Situation 1
Excuse me, there’s a problem with our room.
I’m sorry to hear that.
What’s the problem?
В чем проблема?
There’s a maintenance issue with the toilet.
I’m sorry about that.
Let me get you into a clean room right away.
Позвольте мне сразу же предоставить вам чистую комнату.
Situation 2
I’m in Room 306.
And there’s a problem with our room.
И у нас проблема с нашей комнатой.
May I ask what the problem is, ma’am?
I need to sleep for a meeting tomorrow but there’s too much noise coming from the next room.
I apologize on behalf of the hotel.
Let me see what I can do for you.
Позвольте мне посмотреть, что я могу для вас сделать.
04
Could you recommend a restaurant nearby?
Situation 1
Hello, how may I help you?
I checked-in really late and need to eat.
Could you recommend a restaurant nearby?
Не могли бы вы порекомендовать ресторан поблизости?
Certainly.
If you’re looking for a quiet place with good food then I suggest the French restaurant down the street.
Если вы ищете тихое место с хорошей едой, то я предлагаю вам французский ресторан внизу по улице.
I will make quick reservations, thank you!
Situation 2
Could you recommend a restaurant nearby?
Will you be going out on your own or as a family?
I’ll be having dinner with my family.
Then you may want to check out the restaurants a few blocks away.
The area has a young vibe and great food.
Этот район отличается молодой атмосферой и отличной едой.
05
I’d like to request a few more towels, please.
Situation 1
I’d like to request a few more towels, please.
Absolutely!
I will contact housekeeping for you.
Я свяжусь с "housekeeping" для вас.
I’m in Room 501.
We’ll get you some clean towels right away.
Situation 2
How can we help you?
I’d like to request a few more towels, please.
Sure thing.
May I ask how many more you need?
Могу я узнать, сколько еще вам нужно?
My family and I would like to go for a swim.
So we might need more towels for tomorrow.
Поэтому нам, возможно, понадобится больше полотенец на завтра.
