ついにホテルに到着しました。何と長くて疲れる空港での時間を過ごしたことでしょう。ここでは到着してチェックインを始める際に起こるかもしれないいくつかの会話をご紹介します。それでは始めましょう！
Today's Sentences
- I’m here to check-in.
- Is it possible to switch rooms?
- There’s a problem with our room.
- Could you recommend a restaurant nearby?
- I’d like to request a few more towels, please.
01
I’m here to check-in.
Situation 1
Hello, I’m here to check-in.
Welcome.
May I have your name or booking confirmation number?
お名前または予約確認番号を教えていただけますか？
The reservation was made under Thompson.
And the confirmation number is H7785432.
そして確認番号はH7785432です。
Perfect.
Let me get your room set up here.
こちらでお部屋の準備をいたしますね。
Situation 2
Welcome to Hotel Pavilion.
I’m here to check-in.
May I ask what name the reservation is under?
It’s under Andrews.
I’m a little early for check-in.
チェックインには少し早すぎます。
02
Is it possible to switch rooms?
Situation 1
Is it possible to switch rooms?
Is there a problem with your room, sir?
No, the room is fine.
I was wondering if there were any extra rooms available to upgrade to.
アップグレードできる追加の部屋があるかどうか知りたかったのですが。
Give me one second so I can check.
Situation 2
Is it possible to switch rooms?
The room you currently have now has two twin beds.
The rooms you’d like to upgrade to have one single king.
アップグレードしたい部屋にはキングサイズベッドが1つあります。
That’s fine.
Okay, I can get you into a suite room on the top floor but just for tonight.
03
There’s a problem with our room.
Situation 1
Excuse me, there’s a problem with our room.
I’m sorry to hear that.
What’s the problem?
どんな問題がありますか？
There’s a maintenance issue with the toilet.
I’m sorry about that.
Let me get you into a clean room right away.
すぐにきれいな部屋をご用意いたします。
Situation 2
I’m in Room 306.
And there’s a problem with our room.
私たちの部屋に問題があります。
May I ask what the problem is, ma’am?
I need to sleep for a meeting tomorrow but there’s too much noise coming from the next room.
I apologize on behalf of the hotel.
Let me see what I can do for you.
何かお力になれることがあるか確認いたします。
04
Could you recommend a restaurant nearby?
Situation 1
Hello, how may I help you?
I checked-in really late and need to eat.
Could you recommend a restaurant nearby?
近くのレストランをおすすめしていただけますか？
Certainly.
If you’re looking for a quiet place with good food then I suggest the French restaurant down the street.
美味しい食事を楽しめる静かな場所をお探しであれば、通りの先にあるフレンチレストランをお勧めします。
I will make quick reservations, thank you!
Situation 2
Could you recommend a restaurant nearby?
Will you be going out on your own or as a family?
I’ll be having dinner with my family.
Then you may want to check out the restaurants a few blocks away.
The area has a young vibe and great food.
このエリアは若々しい雰囲気があり、素晴らしい食事が楽しめます。
05
I’d like to request a few more towels, please.
Situation 1
I’d like to request a few more towels, please.
Absolutely!
I will contact housekeeping for you.
ハウスキーピングに連絡いたします。
I’m in Room 501.
We’ll get you some clean towels right away.
Situation 2
How can we help you?
I’d like to request a few more towels, please.
Sure thing.
May I ask how many more you need?
あとどのくらい必要かお伺いしてもよろしいですか？
My family and I would like to go for a swim.
So we might need more towels for tomorrow.
だから、明日にはもっと多くのタオルが必要かもしれません。
