Akhirnya! Kami telah tiba di hotel. Betapa panjang dan melelahkannya waktu yang kami habiskan di bandara untuk pergi dan kembali dari tujuan kami. Berikut beberapa dialog yang mungkin terjadi ketika Anda tiba dan mulai check-in. Mari kita mulai!
Today's Sentences
- I’m here to check-in.
- Is it possible to switch rooms?
- There’s a problem with our room.
- Could you recommend a restaurant nearby?
- I’d like to request a few more towels, please.
01
I’m here to check-in.
Situation 1
Hello, I’m here to check-in.
Welcome.
May I have your name or booking confirmation number?
Bisakah saya mendapatkan nama Anda atau nomor konfirmasi pemesanan?
The reservation was made under Thompson.
And the confirmation number is H7785432.
Dan nomor konfirmasinya adalah H7785432.
Perfect.
Let me get your room set up here.
Biarkan saya menyiapkan kamar Anda di sini.
Situation 2
Welcome to Hotel Pavilion.
I’m here to check-in.
May I ask what name the reservation is under?
It’s under Andrews.
I’m a little early for check-in.
Saya sedikit lebih awal untuk "check-in".
02
Is it possible to switch rooms?
Situation 1
Is it possible to switch rooms?
Is there a problem with your room, sir?
No, the room is fine.
I was wondering if there were any extra rooms available to upgrade to.
Saya hanya bertanya-tanya apakah ada kamar tambahan yang tersedia untuk diupgrade.
Give me one second so I can check.
Situation 2
Is it possible to switch rooms?
The room you currently have now has two twin beds.
The rooms you’d like to upgrade to have one single king.
Kamar yang ingin Anda tingkatkan memiliki satu tempat tidur king.
That’s fine.
Okay, I can get you into a suite room on the top floor but just for tonight.
03
There’s a problem with our room.
Situation 1
Excuse me, there’s a problem with our room.
I’m sorry to hear that.
What’s the problem?
Apa masalahnya?
There’s a maintenance issue with the toilet.
I’m sorry about that.
Let me get you into a clean room right away.
Biarkan saya segera memindahkan Anda ke kamar yang bersih.
Situation 2
I’m in Room 306.
And there’s a problem with our room.
Dan ada masalah dengan kamar kami.
May I ask what the problem is, ma’am?
I need to sleep for a meeting tomorrow but there’s too much noise coming from the next room.
I apologize on behalf of the hotel.
Let me see what I can do for you.
Biarkan saya lihat apa yang bisa saya lakukan untuk Anda.
04
Could you recommend a restaurant nearby?
Situation 1
Hello, how may I help you?
I checked-in really late and need to eat.
Could you recommend a restaurant nearby?
Bisakah Anda merekomendasikan restoran di dekat sini?
Certainly.
If you’re looking for a quiet place with good food then I suggest the French restaurant down the street.
Jika Anda mencari tempat yang tenang dengan makanan enak maka saya sarankan restoran French di ujung jalan.
I will make quick reservations, thank you!
Situation 2
Could you recommend a restaurant nearby?
Will you be going out on your own or as a family?
I’ll be having dinner with my family.
Then you may want to check out the restaurants a few blocks away.
The area has a young vibe and great food.
Daerah ini memiliki suasana yang muda dan makanan yang lezat.
05
I’d like to request a few more towels, please.
Situation 1
I’d like to request a few more towels, please.
Absolutely!
I will contact housekeeping for you.
Saya akan menghubungi bagian kebersihan untuk Anda.
I’m in Room 501.
We’ll get you some clean towels right away.
Situation 2
How can we help you?
I’d like to request a few more towels, please.
Sure thing.
May I ask how many more you need?
Bolehkah saya bertanya berapa banyak lagi yang Anda butuhkan?
My family and I would like to go for a swim.
So we might need more towels for tomorrow.
Jadi kami mungkin memerlukan lebih banyak handuk untuk besok.
