드디어! 우리가 호텔에 도착했어요. 공항에서 목적지로 오고 가는 동안 정말 길고 지치는 시간을 보냈네요. 도착하여 체크인할 때 발생할 수 있는 몇 가지 대화를 소개할게요. 시작해봅시다!
Today's Sentences
- I’m here to check-in.
- Is it possible to switch rooms?
- There’s a problem with our room.
- Could you recommend a restaurant nearby?
- I’d like to request a few more towels, please.
01
I’m here to check-in.
Situation 1
Hello, I’m here to check-in.
Welcome.
May I have your name or booking confirmation number?
성함이나 예약 확인 번호를 알려주시겠어요?
The reservation was made under Thompson.
And the confirmation number is H7785432.
그리고 확인 번호는 H7785432입니다.
Perfect.
Let me get your room set up here.
여기서 당신의 방을 준비해 드리겠습니다.
Situation 2
Welcome to Hotel Pavilion.
I’m here to check-in.
May I ask what name the reservation is under?
It’s under Andrews.
I’m a little early for check-in.
체크인하기에는 조금 이른 시간입니다.
02
Is it possible to switch rooms?
Situation 1
Is it possible to switch rooms?
Is there a problem with your room, sir?
No, the room is fine.
I was wondering if there were any extra rooms available to upgrade to.
혹시 업그레이드할 수 있는 추가 방이 있는지 궁금해서요.
Give me one second so I can check.
Situation 2
Is it possible to switch rooms?
The room you currently have now has two twin beds.
The rooms you’d like to upgrade to have one single king.
업그레이드하려는 방에는 킹 사이즈 침대 하나가 있습니다.
That’s fine.
Okay, I can get you into a suite room on the top floor but just for tonight.
03
There’s a problem with our room.
Situation 1
Excuse me, there’s a problem with our room.
I’m sorry to hear that.
What’s the problem?
어떤 문제가 있나요?
There’s a maintenance issue with the toilet.
I’m sorry about that.
Let me get you into a clean room right away.
바로 깨끗한 방으로 안내해 드리겠습니다.
Situation 2
I’m in Room 306.
And there’s a problem with our room.
우리 방에 문제가 있습니다.
May I ask what the problem is, ma’am?
I need to sleep for a meeting tomorrow but there’s too much noise coming from the next room.
I apologize on behalf of the hotel.
Let me see what I can do for you.
제가 당신을 위해 무엇을 할 수 있는지 알아보겠습니다.
04
Could you recommend a restaurant nearby?
Situation 1
Hello, how may I help you?
I checked-in really late and need to eat.
Could you recommend a restaurant nearby?
근처에 추천할 만한 식당이 있을까요?
Certainly.
If you’re looking for a quiet place with good food then I suggest the French restaurant down the street.
좋은 음식을 제공하는 조용한 장소를 찾고 계신다면, 길 아래에 있는 프랑스 레스토랑을 추천합니다.
I will make quick reservations, thank you!
Situation 2
Could you recommend a restaurant nearby?
Will you be going out on your own or as a family?
I’ll be having dinner with my family.
Then you may want to check out the restaurants a few blocks away.
The area has a young vibe and great food.
이 지역은 젊고 활기찬 분위기와 훌륭한 음식을 제공합니다.
05
I’d like to request a few more towels, please.
Situation 1
I’d like to request a few more towels, please.
Absolutely!
I will contact housekeeping for you.
제가 객실 청소 팀에 연락하겠습니다.
I’m in Room 501.
We’ll get you some clean towels right away.
Situation 2
How can we help you?
I’d like to request a few more towels, please.
Sure thing.
May I ask how many more you need?
몇 개가 더 필요하신가요?
My family and I would like to go for a swim.
So we might need more towels for tomorrow.
그래서 내일을 위해 수건이 더 필요할 것 같습니다.
